Commentaires Hotel ILUNION Costa Sal Lanzarote Puerto del Carmen

Classification:9.2
9 Commentaires
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Avis l'Hotel ILUNION Costa Sal Lanzarote

Piscine Hotel ILUNION Costa Sal Lanzarote Puerto del Carmen
  • 10.0Propreté
  • 8.9Services
  • 8.9Emplacement
  • 9.7Personnel
  • 8.4Prix
9.2Excellent

Notes basées sur les commentaires de nos précédents clients après leur visite

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  • 10.0/10

    John

    England

    My wife and I have just returned from our annual 4 week stay at Costa Sal. We have been coming here for the last 5 years and this will be our last. We again stayed in a 2 bed villa which was nowhere near a 4 star quality that the hotel is supposed to be. For this we paid £3,500 excluding flights. The villa was very basic, it is supposed to be for 4+ people but only has a 3 seater settee so where is anybody else supposed to sit. The main living area just had the settee a sideboard and a coffee table. We had to ask for a lamp, which we got but had to use one of the bedside tables to put it on. The bedrooms are good, they are large with good size beds but only one had a dressing table. The kitchen needs replacing as most of the doors did not close properly, the laminate was peeling off some of the drawers and cupboards and the oven was filthy and the enamel blistered. The cleaning was not as good as previous years but I am sure that this is because the cleaners look overworked.

  • 5.4/10

    Ann

    Ireland

    Just returned from a ten day holiday in this hotel. I booked a two bed bungalow, it was just the equivalent of a standard 2 bed apartment. It was supposed to be newly refurbished 4 star hotel, it was the equivalent of a two/ 3 star. Was very disappointed with accommodation as it was extremely expensive over €3000 with out flights..We were on the lower level, no pool bar or snack bar, you had to climb the nearly 100 steps to restaurant. Overheard a couple who were also very disappointed and paid nearly £2000 for their stay. Breakfast was good, cleaning staff were excellent but arrived at nine in the morning to clean. Maintenance during are stay meant our walls been drilled. I’m sorry but this hotel is way over priced and not worthy of its 4 stars.. would no recommend it..

  • 9.8/10

    Michael Corry

    Ireland

    Didn't know what to expect with the Costa Sal under new management, I needn't have worried. From the moment we entered the door and were welcomed as usual by the cheerful, happy faces of the ladies in reception, we knew we were back in the place we have loved for over 20 years now. Villa was absolutely first class , hot tub a treat. We had gone half board for the duration of our stay and what a good decision, Sean and all the staff in the restaurant and bar were first class. Food was superb, great spread at breakfast and the themed nights for dinner , Italian, Spanish, Mexican, Fish and Chips, Barbecue were excellent and great value. A totally wonderful 8 days and cant wait to come back.

  • 10.0/10

    Margaret and Nicola Bowditch

    United Kingdom

    To the wonderful Ladies on reception, Raffa and all the staff, thank you for your continued support to help our stay be so enjoyable. This was our second time staying here and it definitely won't be the last, already looking forward to our next stay!

  • 9.8/10

    Gaynor Bloodworth

    United Kingdom

    Just come home from Costa Sal March 2023 after spending 2 weeks in a 1 bedroom sc apartment. Fabulous hotel spotless throughout the complex , we stayed in room 117 just 10 steps to main pool and sunbed what's not to like.The receptionist Rosy was professional and lovely certainly we will be back next year same time and would recommend these apartments

  • 9.2/10

    Usa

    This is a great place,very clean and well laid out.If you have mobility issues it is best to advise them before your arrival as there are some apartments with better access.Overall the staff are very helpful and friendly.There is a good restaurant on site which serves excellent dishes.

  • 9.6/10

    Ana Cansino Pérez

    España

    Una estancia en familia estupenda. El personal muy amable en todo momento, sobre todo una recepcionista de Huelva nos ayudó mucho recomendándonos sitios. El bungalow de gran tamaño muy bien acondicionado. Las piscinas muy bien cuidadas. El sitio precioso.

  • 10.0/10

    Ana Perelló Urban

    España

    Lo descubrimos por casualidad y tenemos claro que repetiremos. La gente de recepción es tremendamente atenta, amable, profesional y siempre con una sonrisa en la cara. Que gusto! Y su otro punto fuerte es la limpieza. El personal es súper pulcro, todo estaba impecable, tanto el apartamento como la piscina. No utilizamos otros servicios así que no podemos opinar. Gracias por hacer nuestra estancia TOP!!!

  • 8.8/10

    España

    ¡Qué lugar tan fantástico! Magníficas habitaciones. Limpieza 5 veces por semana. Camas cómodas. Enorme ducha doble, no quería salir. Instalaciones de cocina completas. Los muchachos de mantenimiento fueron excepcionales. Buena ubicación, a 10 minutos a pie de la playa, tiendas y restaurantes. Gran Muralla china a 12 minutos, menú fijo para 2 por 20,40 €!! Incluso tenía vistas al mar. Prácticamente no hay ruido de otros apartamentos. Piscina refrescante, está bien, hacía frío, pero genial en un día caluroso. Si tuviera que criticar, serían las palomas sentadas en el balcón. Es mi nuevo lugar favorito en lanzarote.

Piscine Hotel ILUNION Costa Sal Lanzarote Puerto del Carmen

Commentaires Hotel ILUNION Costa Sal Lanzarote

Chez ILUNION Hotels, nous tenons à remercier tous les retours que nous donnent les clients, car ils nous aident à nous améliorer de jour en jour et à offrir à chacun un service de qualité et de respect, afin que nos clients gardent toujours un bon souvenir de leurs vacances au sein de nos hôtels et qu’ils pensent à nous lors de leurs prochaines vacances pour séjourner à nouveau dans l'un des 30 hôtels répartis dans toute l'Espagne, qui font partie de la chaîne ILUNION.